Privacy Policy

Effective Date: 02/17/2026

At CTC Cargo Inc, protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, including through our website, communication channels, recruiting inquiries, or transportation service requests.

Information We Collect

We may collect personal information from you when you:

• Fill out a form on our website

• Apply for a driver position

• Contact us by phone, email, or text message

• Request transportation services or rate quotes

• Subscribe to updates or notifications

The information we may collect may include your name, phone number, email address, company information, and shipment or employment related details.

CTC Cargo Inc
300 Washington Ave Ste F, La Grange, IL 60525
(708) 616-6238
recruiting@ctccargoinc.com

How We Use Your Information

We may use your information to:

• Provide trucking and transportation services

• Respond to service or employment inquiries

• Communicate load details, scheduling, or operational updates

• Send service-related notifications

• Improve our operations and customer experience

• Comply with federal, state, DOT, and FMCSA regulations

We do not send unsolicited marketing messages. Communications you receive will be directly related to business operations, recruiting, or service coordination.

Communication Consent

Mobile Opt in, SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

By contacting CTC Cargo Inc or submitting your information, you agree that we may contact you via:

• Phone call

• Email

• SMS/Text message

These communications are strictly related to employment opportunities, dispatch coordination, service updates, or business transactions.

Standard messaging rates may apply depending on your carrier.

Opt-Out

You may opt out of SMS communications at any time by replying STOP.

You may also contact us directly at:
✉ recruiting@ctccargoinc.com

Please note we may still send necessary non-promotional messages regarding active shipments or ongoing business.

Summary – Why This Is Required

To summarize, these website updates are mandatory for SMS registration approval and ongoing compliance. Mobile carriers and regulations require clear documentation of how customer data is used, how SMS consent is obtained, and how customers can opt out at any time.

Implementing these disclosures:

• Prevents SMS registration delays or service suspension

• Ensures compliance with carrier and legal requirements

• Builds transparency and customer trust

• Protects your business from complaints, penalties, or audits

Please treat these updates as high priority, as SMS services cannot be approved or maintained without them.

1. Privacy Policy – Required Content & Examples

We strongly recommend consulting with legal counsel to ensure your Privacy Policy meets all federal, state, and industry-specific regulations applicable to your business. The guidance below serves as a baseline and should be customized for your operations.

Your Privacy Policy should clearly include the following sections:

How We Collect Your Personal Information
Example:

“We collect personal information when you submit forms on our website, contact us by phone or email, sign up for SMS notifications, or interact with our site through cookies and similar technologies.”

What Personal Information We Collect
Example:

“The personal information we collect may include your name, phone number, email address, mailing address, IP address, and communication preferences.”

How We Use Your Personal Information
Example:

“We use your information to provide services, respond to inquiries, schedule appointments, send service updates, and improve our customer experience.”

How and Why We Share Data
Example:

“We may share information with trusted service providers who assist us in operating our business. We do not sell personal information to third parties.”

SMS Consent (Mandatory Statement)
Example:

“Your phone number and SMS consent will never be shared or sold to third parties or affiliates for marketing purposes.”

Additional recommended sections include data retention, user rights, security measures, and privacy contact information.

Data Protection

We implement reasonable administrative and technical safeguards to protect your information. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Information Sharing

We do not sell or rent your personal information.

We may share information only when necessary to:

• Provide transportation services

• Comply with DOT, FMCSA, or legal requirements

• Work with brokers, compliance partners, or service providers involved in shipment processing

Policy Updates

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

Contact

CTC Cargo Inc
300 Washington Ave Ste F
La Grange, IL 60525
recruiting@ctccargoinc.com
(708) 616-6238

TERMS AND CONDITIONS

Effective Date: 02/17/2026

Welcome to CTC Cargo Inc. These Terms govern the use of our transportation services and communications.

By requesting services, applying for employment, or interacting with us, you agree to these Terms.

1. Services

CTC Cargo Inc provides freight transportation and logistics services throughout the United States.

We reserve the right to decline, modify, or discontinue services when necessary for safety, operational, or compliance reasons.

2. Use of Information

You agree that CTC Cargo Inc may collect and use your information as described in our Privacy Policy for operational, compliance, and communication purposes.

3. Payment Terms

All transportation services are subject to agreed rates confirmed prior to dispatch.

Late payments may result in:

• Additional fees

• Service suspension

• Collection actions

4. SMS Terms and Conditions:

1. Opt-In Method:

You may opt-in to receive SMS messages from CTC Cargo Inc in the following ways:

- By submitting an online form

2. Dedicated SMS Terms & Conditions Page (Required)

You must create a separate SMS Terms & Conditions page outlining your texting practices. This page must include:

• Types of messages: appointment reminders, service updates, billing notifications

• Message frequency: “Message frequency may vary (up to X per week)”

• Fees disclosure: “Message and data rates may apply”

• Opt-in methods: online forms, verbal consent, paper forms

• Opt-out instructions: “Reply STOP to unsubscribe”

• Help instructions: “Reply HELP or contact us directly”

• Standard disclosure: Your phone number and SMS consent will never be shared or sold to third parties or affiliates for marketing purposes.

5. Customer Responsibilities

You agree to:

• Provide accurate shipment or employment information

• Comply with all applicable laws and regulations

• Maintain proper documentation when required

• Respond to time-sensitive communication related to loads or services

6. Limitation of Liability

To the maximum extent permitted by law, CTC Cargo Inc shall not be liable for indirect, incidental, or consequential damages arising from transportation delays, external conditions, weather, traffic, mechanical failure, or third-party actions.

Liability is limited to the value agreed under the applicable rate confirmation or written agreement.

7. Indemnification

You agree to indemnify and hold harmless CTC Cargo Inc and its affiliates from claims arising from misuse of services, incorrect shipment details, or regulatory violations caused by provided information.

8. Changes to Terms

We may update these Terms at any time. Continued use of services after updates constitutes acceptance of the revised Terms.

9. Governing Law

These Terms shall be governed by the laws of the State of Illinois.

10. Contact

CTC Cargo Inc
300 Washington Ave Ste F
La Grange, IL 60525
recruiting@ctccargoinc.com
(708) 616-6238